About Us

About Us

Quality Counts, Inc. is a privately owned, Women’s Business Enterprise National Council (WBENC) certified, employment background screening company incorporated in 2003 by Jennifer Deerman, President and Owner.

Quality Counts was founded on the belief that background screening should be conducted quickly, accurately and in a cost-effective manner. Our company's innovative company systems allow for partners to easily place screening requests through a variety of methodologies, efficiently process the requests, and deliver results expediently while not sacrificing the quality of the background investigation.

Based in the Birmingham, AL area, the Quality Counts team is a 100% U.S.-based firm with global reach.

Clients can rely on Quality Counts' decades of experience in the employment screening industry while receiving the attention that each client deserves.  Quality Counts actively monitors and advises clients on regulatory changes that may impact our clients’ screening programs to help ensure compliance with local, state and federal regulations. 

Each client receives a dedicated, experienced client service representative along with a robust support team.  This structure helps create a consistently superior client experience with no call-center runarounds and average response times of less than two business hours.