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About Us
About Quality Counts, Inc.
 Quality Counts, Inc. is a nationwide, full-service
provider of pre-employment screening and background investigation services.
Quality Counts, Inc. specializes in thoroughness and accuracy of reporting,
security of personal information while incorporating quick reporting
turnaround time. In addition, Quality Counts, Inc. strives to provide
services that are easily accessible by their clientele with reporting
through various means including email, fax, Flexible Research System,
online submission request and conventional mailing services. Additionally,
we backup our Information systems daily to ensure disaster recovery
ability. We take pride in offering our clients quality service at some
of the lowest rates in the country. We are fully compliant with all
aspects of the Fair Credit Reporting Act, Patriot Act and a member of
the National Association of Professional Background Screeners.
Our Goal
Quality Counts, Inc. recognizes that hiring a new employee
is one of the most important responsibilities a Human Resource Professional
has within a corporation. Hiring the right person can increase productivity,
profit and increase employee retention within the company. Hiring the
wrong person may increase a company’s risk of harassment claims,
workplace violence incidents, theft, fraud and Worker’s Comp claims.
It may also adversely affect the workforce and increase turnover. It
is for these reasons that we provide the most comprehensive pre-employment
services in the nation. We recognize the importance of hiring the right
person for your business and we strive to assist in giving each employer
the tool and information to make an informed hiring decision. We guarantee
to act in the best interest of our clients at all times.
Our Mission
Quality Counts, Incorporated is committed to providing
the highest quality pre-employment screening services in the industry
with expediency and speed while never compromising technical capability
or reliability of reporting. It is our mission to maintain the highest
level of customer satisfaction by establishing firm guidelines, for
quality customer service, timeliness of reporting and offering competitive
pricing.
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Our Service contract spells out our services to you. It does
not obligate a client for any length of time or minimum purchase.
We are a “no obligation” company.
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We tailor all service packages to meet the needs of each client.
There is no need too small or too great
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We offer an extensive array of services and are willing to
provide any service to our clients upon special request.
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We pride ourselves on speed and accuracy. Our turnaround time
for most services is less than 24 to 48 hours.
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We take the worry out of hiring. We offer Adverse Action services
and research and verify all information to ensure accuracy of
reporting. We also handle all disputes of information.
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Quality Counts, Inc. offers volume, discount pricing to all
clientele.
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In order to maintain accuracy and not rely on inaccurate database
information, Quality Counts, Inc. provides in-house criminal records
searches and reports all misdemeanor and felony records for certain
states.
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We train and educate our staff on all aspects of law pertaining
to pre-employment screening. We keep abreast of any changes, revisions
or updates to current laws and acts pertaining to our industry
to remain compliant at all times.
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